Privacy Policy
At ceylontastehub.com, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a booking on our website. By using our website, you consent to the practices described in this policy.
Information We Collect
When you visit our website, we may collect certain information about you, including:
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Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during the booking process.
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Payment and billing information necessary to process your orders, including credit card details, which are securely handled by trusted third-party payment processors.
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Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
Use of Information
We may use the collected information for the following purposes:
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To process and fulfill your orders, including preparing Foods.
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To communicate with you regarding your Booking, provide customer support, and respond to inquiries or requests.
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To improve our website, products, and services based on your feedback and browsing patterns.
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To detect and prevent fraud, unauthorized activities, and abuse of our website.
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
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Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments. These providers are contractually obligated to handle your data securely and confidentially.
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Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.
Refund Policy
Thank you for booking at ceylontastehub.com. We value your satisfaction and strive to provide you with the best Sri Lankan Food experience possible. If, for any reason, we are here to help.
Refunds
This food is prepared exclusively for your order. Therefore, we will charge the full amount at once when ordering. However, if you do not came to have meal, the amount you will be refunded is 40% of the total value.
Refunds
If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your Sri Lankan experience with us is enjoyable.
Terms and Conditions
Welcome to ceylontastehub.com. These Terms and Conditions govern your use of our website and the Booking from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
Use of the Website
a. You must be at least 16 years old to use our website or make Booking.
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b. You are responsible for maintaining the confidentiality of your information.
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c. You agree to provide accurate and current information during the registration and checkout process.
d. You may not use our website for any unlawful or unauthorized purposes.
Product Information and Pricing
a. We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
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b. Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional
terms and conditions.
Orders and Payments
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a. You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable
taxes, to your chosen payment method.
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b. We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your
full payment details.
Refunds
a. Our Refund Policy governs the process and conditions for booking refunds. Please refer to the policy provided on our website for more
information.
Intellectual Property
a. All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual
property rights and are the property of CEYLON TASTE HUB (PVT) LTD.
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b. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Intellectual Property
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.